CSI IS NOT LIABLE FOR ANY OR ALL CLAIMS FILED THROUGH CSI AGAINST CARRIERS WHETHER IF UNDER THE CARRIER’S LEGAL LIABILITY, OR DUE TO WRITTEN OR VERBAL AGREEMENT SUCH AS BUT NOT LIMITED TO: CARRIER’S QUALITY OF SERVICE, PERFORMANCE, CHARGES, PAYMENTS, COMPLIANCE, TARIFF, POLICIES, AND ANY OR ALL OTHER SERVICES PREFORMED OR OFFERED BY THE CARRIER.I UNDERSTAND THAT CSI IS A THIRD PARTY CLAIMS COMPANY HIRED TO PROCESS MY CLAIM AND IS NOT RESPONSIBLE OR LIABLE FOR ANY OR ALL LOSS, DAMAGE, DELAY OR OVERCHARGE RESULTING OF THE RELOCATION OF MY SHIPMENT WITH THE CARRIER. CSI IS NOT RESPONSIBLE FOR THE RESULTS OF MY CLAIM AS CLAIMS ARE HANDLED PER THE CONTRACTUAL AGREEMENTS SIGNED BETWEEN CARRIERS AND THEIR CUSTOMERS PER THE CARRIERS APPLICABLE TARIFFS AND IN CONJUNCTION WITH STATE AND FEDERAL REGULATIONS GOVERNING MY MOVE. ANY AND ALL AGREEMENTS MADE BETWEEN ME AND THE CARRIER, DIRECTLY OR THROUGH CSI, ARE THE DIRECT AND SOLE RESPONSIBILITY OF THE CARRIER. I UNDERSTAND THAT CSI MAY DECIDE TO WITHDRAW FROM THE HANDLING OF MY CLAIM AT ITS OWN DISCRETION WITHOUT AN ADVANCED NOTICE AND PER THE SERVICE AGREEMENT SIGNED BETWEEN CSI AND THE CARRIER. BY SIGNING THIS FORM I HEREBY RELEASE AND FOREVER DISCHARGE CSI FROM ANY AND ALL CLAIMS OR COMPLAINTS, LAWSUITS, CLASS ACTIONS, OF WHATSOEVER NATURE, RELATING DIRECTLY OR INDIRECTLY TO MY RELOCATION OR MY CLAIM. BOTH PARTIES CONSENT TO AND AGREE GIVEN THE RELATIONSHIP TO THE STATE, SUCH AN EXERCISE IS REASONABLE AND LAWFUL. ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THE USE OF CSI'S SERVICES, THESE TERMS, OR THE BREACH THEREOF, SHALL BE SETTLED BY ARBITRATION ADMINISTERED BY THE GOGO MEDIATION, INC. UNDER ITS COMMERCIAL ARBITRATION RULES, WITH A DOCUMENTS-ONLY HEARING BY SUBMISSION, AND JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR(S) MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF. IF A SITUATION ARISES IN WHICH A DISPUTE BETWEEN THE CUSTOMER AND CSI CAN NOT BE RESOLVED THE CUSTOMER’S ONLY REMEDY IS TO CONTACT THEIR CARRIERS DIRECTLY. THE CUSTOMER HEREBY AGREES THAT IF A SUIT IS TO BE INSTITUTED AGAINST CSI, IT WILL BE SUBJECT TO THE JURISDICTION OF BROWARD COUNTY FLORIDA AND WAIVES THE RIGHT TO BE SERVED WITHIN BROWARD COUNTY FLORIDA. CUSTOMER MAY ONLY BRING SUIT IN CIRCUIT OR COUNTY COURT IN AND FOR BROWARD COUNTY FLORIDA.